55% of physio patients abandon care before plan completion. That ends now.
Free assessments are only profitable if the follow-up system exists. ClinicOS closes the loop — from initial consult to confirmed treatment plan to completed recovery — automatically.
Jane App priority integration · PHIPA-compliant · Canadian data · Cancel anytime
Where physio clinics lose patients. And how we close the gaps.
The Clinic Growth Diagnostic tells you which of these is your highest-impact problem. We fix that one first.
Free assessments that never convert to treatment plans
40–60% of free consults don't rebook a follow-up
Patients come in, get assessed, and then go quiet. Without a structured follow-up, the clinic absorbs the cost of the assessment and sees no return.
Reva follows up within 24 hours of the initial assessment with a warm, conversational message — making it easy to book the first treatment session before interest fades.
Reva — Smart ReceptionistInsurance authorization chasing your admin team
Pre-auth delays average 5–10 business days per claim
Your admin team spends hours chasing insurers for pre-authorization statuses. That time doesn't generate revenue — it just prevents lost revenue.
Insurance Follow-Up agent tracks every authorization request, sends automated status checks, and notifies patients when their coverage is confirmed — freeing your team entirely.
Insurance Follow-UpRecovery plan drop-off after session 3
55% of physio patients abandon care before plan completion
Patients feel better after a few sessions and stop coming. Incomplete treatment cycles mean worse outcomes and a lost recurring revenue stream.
Treatment Follow-Up agent sends personalized check-ins between sessions, celebrates milestones, and gently prompts rebook when a patient goes quiet — before they're gone for good.
Treatment Follow-UpGP referrals not captured and tracked
Verbal referrals have a 30–40% drop-off rate
A GP says "go see a physio." The patient means to call. Weeks pass. No system exists to follow up because the referral never made it into your PMS.
Reva captures incoming referral details and sends a booking nudge within hours — turning a verbal referral into a confirmed first appointment before the urgency fades.
Reva — Smart ReceptionistDormant patients who've quietly moved on
Clinics lose 15–25% of their active patient list each year
Former patients who had a running injury, post-surgery rehab, or chronic pain program — they're not gone, they just haven't had a reason to come back yet.
Re-engagement agent identifies patients who haven't visited in 4–6 months and sends a relevant, personalized reactivation message — not a generic blast, but a timely check-in.
Re-engagement AgentWorks with Jane, Juvonno, and more.
Built with physio-first integrations. Jane App and Juvonno are our primary focus — we read your schedule, patient list, and availability in real time.
Don't see your software? Talk to us — Google Calendar works as a universal fallback for any clinic.
Case study coming soon
Real results from a GTA physio clinic — publishing shortly.
See all case studiesPHIPA-compliant for physiotherapy practice. Built in from day one.
Canadian data residency, encrypted PHI, CASL-ready messaging, 10-year audit logs.
Straight answers for physio clinic owners.
Does ClinicOS integrate with Jane App?
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Yes. Jane App is our priority integration for physio clinics. We read appointment data, patient records, and availability directly through the Jane API. This means reminders, confirmations, and recall messages are all driven by your live Jane schedule.
How does PHIPA compliance work for physiotherapy patient records?
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All patient data is stored in Supabase Canada Central (Toronto). PHI never leaves Canadian servers. Our agents handle administrative tasks only — booking, reminders, and scheduling. They never discuss diagnoses, treatment notes, or clinical progress. Full PHIPA-compliant audit logs are kept for 10 years.
Can Reva handle insurance verification questions?
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Reva can collect the information needed to start an insurance verification process and log it for your admin team. She cannot make coverage determinations or quote specific benefits — that requires your billing team. The Insurance Follow-Up agent tracks the authorization process once your team has submitted the request.
How does the treatment plan follow-up work without discussing clinical details?
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The Treatment Follow-Up agent sends administrative messages based on your schedule data — "we noticed you haven't booked session 4 yet" or "your treatment plan has you scheduled for a check-in." It never discusses clinical progress, diagnoses, or specific exercises. All clinical conversations remain with your practitioners.
What about multi-disciplinary clinics with RMT, chiro, and physio?
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ClinicOS handles multi-disciplinary clinics. Each practitioner type can have separate recall windows, booking flows, and communication templates. The Clinic Growth Diagnostic maps out your specific setup and recommends which agents apply to each discipline.
How long does it take to see results from deployment?
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Most clinics see measurable changes within 2–4 weeks of going live. Appointment reminders typically show no-show reduction in the first week. Recall campaigns take 3–4 weeks to ramp as the system works through the eligible patient list. We track results and report them monthly.
Find out what your physio clinic is leaving on the table.
The Clinic Growth Diagnostic is free, takes 48 hours, and comes with a prioritized roadmap — whether you work with us or not.
Competitive pricing, tailored to your clinic — delivered with your diagnostic.