A dental practice does not have a marketing problem in the abstract. It has empty hygiene columns on Tuesday, a voicemail box nobody has cleared, and three practices within a ten minute drive showing up above it on a phone. That is the level we work at.
Toothache does not keep office hours. A patient searching at nine on a Sunday evening will call whoever answers first, and if that is not you, the enquiry is gone before Monday. Nothing about this shows up in your practice management software, because the appointment was never made.
Recall is the most predictable revenue a dental practice has and the easiest to let slide. Patients fall off the cycle one at a time, so it never feels urgent, and by the time the gap is visible in the schedule it has been building for months.
Most patients looking for a dentist near them never scroll past the handful of practices Google shows on the map. Getting into that set is its own piece of work, and it depends on things most practices have never been told about: profile completeness, review activity, and whether your details are consistent everywhere they appear.
Most practices ask for reviews when someone remembers to. The practice down the road asks every single patient, every single time, without anyone having to remember. Over a year that gap gets wide, and patients choosing between you can see it.
Reva is a chat assistant that answers patient questions on your website and captures booking requests when your desk is closed. It is a product you subscribe to rather than part of a marketing engagement.
A short call, then we look at your market and show you what we found. You will know more about your local competition afterwards either way.
kazi@techgizmo.cloud437-241-8994Mississauga, Ontario